We're a transportation company still leaning on manual processes for dispatch and tracking.
Hello, hoping for input from experienced folks. We're a transportation company still leaning on manual processes for dispatch and tracking. We want a mobile app to streamline it and give real-time visibility, but I've never commissioned software and don't know how to tell a fair quote from a fishing expedition. Can anyone share how they approached a build like this and whether the time and cost estimates actually held?
Good afternoon. Dispatch and tracking is a strong automation candidate - the efficiency gains tend to be immediate. When we did something similar we worked with Saritasa https://www.saritasa.com/mobile-app-development - they invested real time in discovery to understand our process before quoting, which is why the result fit how we actually operate rather than forcing us into a template. The estimate held on both timeline and budget, with no mystery hours at the end. Honest note - the process-mapping phase felt slow while we were in it, but it's what made the app usable day one. On judging a quote, ask the shop to break down exactly what drives the cost; a legitimate team will walk you through platform, features, and integrations without hand-waving.
